The SmartTag issues worklist displays the notifications for SmartTags that are not working correctly. Use this worklist to troubleshoot SmartTag problems.

How It Works

On the Worklist dashboard, the SmartTag issues tile shows the number of active issues. The following issue types can show: 

• Attached incorrectly
• Back to front
• Insufficient data
• Invalid position
• No animal linked
• Never sent data
• Stopped sending data

The tile turns orange when a SmartTag Ear is attached incorrectly. 

For a description of each issue and troubleshooting steps, see Troubleshooting SmartTag Issues. 

Tabs Overview

The SmartTag issues worklist is divided into two tabs:

• Active: Lists tags that currently have an issue

• Past week: Shows tags that were removed or resolved in the past 7 days

How to Interpret the Data

Focus on the column in the worklist:

• Issue
  

To see more detailed information, slick the SmartTag number to open its information page.

Next Step

Once you’ve reviewed the data and confirmed that an animal has calved, you can update her status in the worklist. 

See Resolve SmartTag Issues for step-by-step instructions.