What are system attentions?
System attentions are system related messages that need immediate attention. The system can be running, but some
critical components do not function or need an update.
Which system attentions are shown in Velos?
| System attention | Cause | Solution |
ServerCommunication No data exchange[0]:
Unstable internet connection
| Internet synchronization from data to/from the server failed. This is needed when there is a cloud connection with a farm management program. This can be caused by a problem with the Internet connection or synchronization.
| - Check your Internet connection. Do you have access to the Internet and can the system be accessed through the vpu-online.com domain? If the VP8002 does not have a working Internet connection:
1. Check all network cables and connectors.
2. Power off the VP8002 and power on.
3. Power off the router and power on.
- Check if there is a synchronization issue in the farm management program that needs attention.
- Check the network settings of the VP8002 in Velos: Settings > System > Network.
- Check the network settings of your router.
- Check if there is a synchronization issue in Nedap Velos that needs to be solved:
- Check Business Insight (https://nedap-bi.com) for connection errors.
When all of the above is correct and the system attentionstill appears, contact your dealer. |
Where can I find system attentions?
System attentions will appear at the top of the Dashboard screen and depending on the status, will need action.
When does a system attention disappear?
When you solve the problem that is associated with the attention, the attention disappears.
